Below FAQ are some common asked questions.
If you have other questions, please just send it to info@mediyera.com.
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Our product come from different parts of the world. Think of marble form Turkey and Albaster from Morocco. We always look for the highest quality materials.
We aim to ship within 1 to 3 business days - if the item is in stock of course. For orders placed on weekends or during holidays, orders will be processed the next day. Should there be an issue with your order, we will of course contact you as soon as possible.
You can pay for your order with iDeal, credit card, Paypal, Apple Pay, Google Pay, Shop Pay, Klarna, Bancontact, Sofort, and SEPA.
Return period is 30 days.
So sorry to hear that! If the item you ordered arrived damaged, please contact us at info@mediyera.com.
1. Send us your order number together with extra footage.
2. A photo of the opened package taken from above. The entire contents of the inner packaging must be clearly visible.
3. A photo of the product as a whole.
We will then send you a return label, which will allow you to return your order to us at our expense. We will replace the item - if in stock - or give you a full refund.
Sorry about that. If you have received a wrong, faulty or missing item please contact us at info@mediyera.com. Send a clear photo together with your order number and details.
We will then send you a return label, which will allow you to return your order to us at our expense. We will replace the item - if in stock - or get you a full refund.